✨ Let’s Glow Crazy – FAQ ✨

Your Questions, Answered with a Sparkle!

🛒 Orders & Payments 🛒

Q: How do I place an order?

A: Easy-peasy! Just browse our glowing collection, customize your sign (if you’re going the extra-glam route), and checkout. We accept all major cards and PayPal for a secure, hassle-free experience.

Q: Is my payment secure?

A: Absolutely! We use PayPal and encrypted payment gateways—so your details are safer than a neon unicorn in a fortress. 🔒

Payments

Q: Can I change or cancel my order?

A: We move fast to get your glow-up ready, but if you act quickly (within 12 hours), contact us at [your email] and we’ll try our best! Note: Custom signs may already be in production.

Email Us

🚚 Shipping & Delivery 🚚

Q: How long does delivery take?

A: Standard orders shine their way to you in 4–14 days. Custom designs take a little longer (we’re artists, not magicians… though it’s close!). During busy seasons (looking at you, Christmas!), allow extra time for handmade perfection.

Q: Do you ship worldwide?

A: Yes! We ship globally because every corner of the world deserves to glow. Shipping times vary by location—check out our [Shipping Policy] for details.

Q: How will I track my order?

A: Once your order is shipped, we’ll send a tracking link straight to your inbox. So you can Follow your glow’s journey like a neon GPS!

Delivery Information

💡 Custom Orders & Design 💡

Q: How do I customize a neon sign?

A: Visit Our Custom Neon Sign Page to choose from our seletion of Custom Neon Signs, and will bring it to life.

Q: What if I want changes to my custom design?

A: No problem! before production starts. If your Custom Neon Sign has been started, Then unfortunately changes can't be made.

Custom Neon Sign

🔧 Returns & Warranty 🔧

Q: What if my sign arrives damaged?

A: Oh no! Snap a photo and email us within 48 hours. We’ll send a replacement faster than you can say “glow-up!” experience.

Q: Do you offer warranties?

A: Yes! Our neon signs come with a 1-year warranty against manufacturing defects. We build ‘em tough, but if anything flickers, we’ve got your back.

🌎 Sustainability & Safety 🌎

Q: Are your signs eco-friendly?

A: You bet! We use LED Neon Flex, which is energy-efficient, cool to the touch, and kinder to the planet than traditional glass neon. Glow guilt-free! .

Q: Are neon signs safe for kids/pets?

A: Totally! Our signs are low-voltage, cool-running, and shatterproof. Perfect for nurseries, pet rooms, or your late-night dance parties.

💌 Still Have Questions? 💌

Contact Us

We’re here to help! Drop us a line at LetsGlowCrazy.Co.UK@gmail.com or slide into our DMs on social media. No question is too big, small, or sparkly! . Contact Us